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Finally, a Practical Voice-Based Identity Verification for Financial Services Applications

Limited Time Only – Request an ArmorVox Quick Start Pilot Project 

Financial Services companies worldwide are burdened with providing convenient and ubiquitous access to secure internal applications and convenient customer access to banking services.   At the same time, banks and non-banks are under pressure from regulators and shareholders to strengthen their security to protect the bank, employees, and customers from losses associated with identify fraud, phishing schemes, and spoofing scams.  Commercial banks, internet banks, credit unions, savings and loan associations, investment companies, and brokerages are all seeking ways to:

  • Leverage Self-Service PIN and password reset requests to reduce call center overhead costs
  • Provide employees with convenient 24x7x365 access to secure internal applications
  • Improve the secure access of sensitive personal information while managing risk and liability

Finally, ArmorVox provides a practical voice-based identity verification system that reliably blocks impostors from entering vulnerable call-center systems.  ArmorVox is the practical, affordable voice-authentication system that provides the flexibility and improved security to offer:

Automated PIN and Password Reset

Automated PIN and Password Reset to Improve Financial Call Center Operations

Banks and financial institutions struggle with the task of secure PIN and password management for employees and customers. Over 30% of financial call center and help desk transactions involve password recovery for internal employee applications, bank accounts, credit cards, investment accounts and financial services, ArmorVox technology can be implemented within financial services call center applications and IVR systems to provide cost-effective solutions that are available 24×7.  
ArmorVox provides a practical and less expensive alternative to the competition and custom implementations. Working with experienced industry-trusted integration partners such as Secure Reset in North America and Leading Software in UK, you can be assured that your PIN and Password reset automation project is a success.

Request an ArmorVox Start Up Subscription today to quick start your pilot or in-depth analysis project. 

Learn more about automated PIN and Password reset with ArmorVox

 

 

Authenticated Access to Internal Applications

Authenticated Access to Internal Applications – Convenient WITH Security

Internal IT security is critically important to financial organizations.  Internal deployments of ArmorVox multi-factor voice authentication supports the accessibility requirements of remote resources and mobile workplace environments. ArmorVox provides a flexible language-independent platform that is efficient, cost effective, and secure.  ArmorVox’ ImpostorMap technology provides stronger security by deflecting the imposter and even capturing the voice of the attempted breach.   
ArmorVox is the only product to fuse text-independent and text-dependent voice verification, which allows IVR (Interactive Voice Response) system developers and call-center solutions providers to implement richer and more flexible biometric services
Working with experienced industry-trusted integration partners, many financial organizations deploy Armorvox authentication for internal applications as a pilot program to prove the technology for customer applications.

Contact ArmorVox today to discuss your voice-authentication project for internal applications.

 

 

Secure Customer Transactions

Improve Customer Access While Protecting Personal Information

By using ArmorVox Speaker Identity System inside their call center application, banks can perform phone authentification to identify their customers by voice characteristics. When customer calls are directed through ArmorVox, the bank may eliminate the need for clumsy and inconvenient PIN, passwords, and personal information questions. ArmorVox’ phone authentication technology can confirm that this is indeed the account holder saying their account number. It creates a privacy enhanced phone authentication solution that lowers the risk of identity theft through the contact center. This in turn allows banks to use low cost off-shore facilities to provide services without compromising their financial services security, privacy and the protection of customers’ personal identity information.  ArmorVox can be used to implement out-of-band phone authentication processes for highly secure Internet banking operations.   

ArmorVox provides a practical and less expensive alternative to the competition and custom implementations, providing a flexible language-independent platform that fuses text-independent and text-dependent voice verification.  Financial services organizations can now implement richer and more flexible biometric services with enhanced security, convenience, and flexibility.

Contact ArmorVox today to discuss your customer authentication deployment requirements

 

 

Integrating ArmorVox into Multi-Factor Systems for Financial Applications

 Designed for voice authentication security and identity management applications within the enterprise or in the cloud, ArmorVox is the only product to fuse text-independent and text-dependent voice verification, which allows IVR (Interactive Voice Response) system developers and call-center solutions providers to implement richer and more flexible biometric services with enhanced security, convenience, and flexibility.

ArmorVox can be linked with device identification and location services to provide a highly secure multi-factor phone authentication solution for mobile banking.  Account holder identities may be confirmed via their mobile device, combining speaker identification with location information before a user may access a secure service. 

ArmorVox is deployed in banks in the USA and Australia, providing more convenient and effective phone authentication services that are compliant with emerging financial services security and identity management regulations.

Contact ArmorVox today to schedule a conversation

Limited Time Only – Request an ArmorVox Quick Start Pilot Project 

 


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