"Black-List" Fraud Detection Whitepaper - ArmorVox™

ArmorVox – Blacklist Fraud Detection Whitepaper 

As Internet security has become stronger, criminals and fraudsters are increasingly targeting soft options, such as contact centers to gain access to accounts and personal information.   In this whitepaper, Auraya describes the application of its speaker adaptive voice authentication technology to provide a solution to this problem.  You will learn how a contact center agent can take a call and using the speech provided by the caller during the conversation to compare their voice in the background against a “blacklist” of known fraudsters and suspicious callers to see if the voice matches.  Where there is a close match the agent or call center manager can be notified and appropriate action taken.  Download this Whitepaper

Auraya Systems: Auraya Systems is the developer of the ArmorVox™ Speaker Identity System. ArmorVox is a voice driven security solution for voice biometrics systems integrators featuring: Identity Authentication, ImpostorMap ™ Tuning, and Impostor Rejection Technology. Auraya and Auraya’s Technology Partners deliver the ArmorVox Speaker Identity system and services for telephone, web or wireless services anywhere in the world and in any language. Visit www.armorvox.com for more information.

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